1. Agreement to Terms

By accessing or using Plaidium's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Services Description

Plaidium provides AI integration and automation solutions for enterprises. Our services include but are not limited to:

• AI strategy consulting
• Custom AI solution development
• AI integration services
• Implementation support
• Maintenance and optimization

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Comply with all applicable laws and regulations
• Use our services only for lawful purposes
• Respect intellectual property rights

4. Intellectual Property

All content, features, and functionality of our services are owned by Plaidium and are protected by international copyright, trademark, and other intellectual property laws.

5. Payment Terms

For paid services:

• Payments are due according to agreed terms
• All fees are non-refundable unless otherwise specified
• Prices are subject to change with notice
• You are responsible for all applicable taxes

6. Limitation of Liability

Plaidium shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

7. Service Availability

We strive to provide uninterrupted service but may need to temporarily suspend access for maintenance or updates. We are not liable for any service interruptions.

8. Confidentiality

We maintain strict confidentiality of all client information and implement appropriate security measures to protect your data.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our services.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

12. Contact Information

For any questions about these Terms of Service, please contact us at:

• Email: legal@plaidium.com.au
• Phone: 0489 088 857
• Address: Brisbane, Australia